Welcome to PenchTantra.
These Terms & Conditions govern your use of our website https://penchtantra.com and the purchase of products from us.
By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
1. About Us
PenchTantra is a brand owned and operated by Meani Crafts, a sole proprietorship based in India.
Website: https://penchtantra.com
Contact Email: contact@penchtantra.com
WhatsApp: +91 8882458831
2. Eligibility to Use
By using this website, you confirm that:
- You are at least 18 years of age, or
- You are accessing the site under the supervision of a parent or legal guardian
3. Products & Descriptions
- We make every effort to display accurate product descriptions, images, and pricing.
- As many of our products are handcrafted, minor variations in color, texture, or finish may occur and are not considered defects.
- Product images are for representation purposes only.
4. Pricing & Payments
- All prices are listed in Indian Rupees (INR).
- Prices may change without prior notice.
- Payments are processed securely through third-party payment gateways.
- We do not store or process your card or sensitive payment information.
5. Order Acceptance & Cancellation
- Placing an order does not guarantee acceptance.
- We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing or listing errors
- Suspicious or fraudulent activity
If an order is cancelled after payment, a refund will be initiated as per our Refund Policy.
6. Shipping & Delivery
- Delivery timelines are estimates and may vary due to courier operations, weather, or unforeseen circumstances.
- Delays caused by logistics partners are beyond our direct control.
- Shipping details are shared once the order is dispatched.
Please refer to our Shipping & Delivery Policy for more details.
7. Returns & Refunds
- Returns are accepted only within 7 days of delivery.
- Returns are applicable only in case of defect, damage, or missing parts.
- Refunds are initiated only after the returned product is received and inspected.
Please refer to our Refund & Return Policy for complete details.
8. Intellectual Property
- All content on this website, including text, images, logos, graphics, videos, and designs, is the property of Meani Crafts / PenchTantra.
- Any unauthorized use, reproduction, or distribution of content is strictly prohibited.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to disrupt or damage the website
- Upload or transmit malicious code or content
- Violate any applicable laws or regulations
We reserve the right to restrict or terminate access for any misuse.
10. Limitation of Liability
- PenchTantra shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Products are intended for general use; misuse or improper handling is the sole responsibility of the user.
11. External Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or operations of such websites.
12. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time.
Updates will be posted on this page, and continued use of the website implies acceptance of the revised terms.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.
14. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Email: contact@penchtantra.com
WhatsApp: +91 8882458831